Your NEW HTC Touch Pro - Hard Reset - right out of the box!

This seems to be helping to avoid many unwanted quirks of a new unit. As soon as you get it turned on, hard reset it.

ScrapMaker over at ppcGeeks summed it up very nicely, so I will just paste his post right here (reference: http://forum.ppcgeeks.com/showthread.php?t=42137)

Update: Hard-reset your Pro when you get it (conspiracy?)

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Okay, basically, I think the phones are delivered in a non hard-resetted mode.

I just picked up a replacement today, and when the Best Buy representative pulled it out of the pretty box, and hit power, it only took about 5 seconds to get to the screen calibration. I was really confused, because I had my OLD Pro sitting on the desk that I had hard-reset about two minutes before she pulled open the new box, and it STILL had not got to this point.

Case in hand, I strongly recommend that you hard reset your phone once, twice, or even three times after you purchase it. You don't have to worry about re-activating, because that happens automatically.

What it CAN fix:
- SOME earpiece/speakerphone issues
- Keyboard lag
- Strange quirks, such as screen rotation issues, and other oddities...

How to do it:
Method 1:
Start > Settings > System > Clear Storage > 1234 > OK

Method 2:
- Turn the phone (completely) off with the power button.
- Push and hold the VOLUME DOWN button and the CENTER/OK button at the same time.
- While holding those two buttons down, push and hold the POWER BUTTON until you see the hard reset screen. Follow directions.

Method 3:
- Hold VOLUME DOWN, and CENTER/OK. Reset with the stylus, then immediately start holding the POWER BUTTON.

Method 3 is the fastest/easiest way I have found.

Thanks,

Steven
   

Why would you Hard Reset more than once? Unless a hard reset isn't a true hard reset. By definition a hard reset will reset the phone to factory settings, so more than one is just a waste of your time.

Where does the 'theory' in the first post say WHY you should do it more than once? He just says to do it. I'm gonna write a theory: You should drop your phone off the tallest building within 10 miles of your house, before you activate it. So..get to it.

It won't hurt the phone, but time is money lol

Your sprint manager "cold started" the device. Just like after a hard reset, it had to calibrate, load the sprint extras etc. It's recommended you do a hard reset on top of that.

Yup, you're gonna loose every program you put on, unless you have back-up program, like sprite-backup or spb-backup etc.

Your contacts you can of course back up by syncing your phone first through outlook, or dashwire.com or just copying you pim file over.

As far as I know, this does NOT fix the keyboard lag. In my humble onpinion, this might have to do with the way landscape TF3D is being handled when you open the keyboard. If TF3D weren't running when you switch to landscape, they would be less delay. I like my TF3D, so I have to live with it.

It used to be bad when the mogul first came out, then they updated to 6.1 and it was a bit better. So here's hoping for the future!

Registery Fix / Cab for keyboard lag: http://www.alltouchpro.com/htc-touch-pro-hacks/increase-keyboard-performance/

Ok, so I am picking up the phone on Saturday and want to make sure I understand this. Have been reading the manual, quick start guide etc. Does it go like this?
1. Charge Batteries
2. Once charged perform a HARD RESET before loading anything and getting started.
3. Wait until phone has reset and then continue.
4. I am going to buy a 2G memory card and store my files on that ~ anything wrong with that logic. That way I can back up to the tower at home.
5. I use a program called Proshow Producer to make slideshows. Our forum posts them to the company's website. In order to view them you must download an app called the presenter. Is this an issue for the Touch Pro?

Wheeww, that's it for now, I am so excited I can't hardly stand it! Cheers Jan

As to the above post, will I have to download something once I am up and running? Cheers Jan

Hope I don't sound to silly I did go read the two "ROM" threads but I really have no idea what they are? Can someone enlighten me