I am one week into the learning curve with my new HTC Touch Pro from Verizon. So far I am very pleased but a bit overwhelmed by the phone sort of "taking off own its own" and me struggling to hold on to the reins. I have looked through some of the prior questions but did not see answers that I needed; I have more questions but will ask only a few at a time.
1. The phone will on its own decide to go to another page or location, the most common one is Settings/Clocks & Alarms; then I have to push the "house" key to get back to the main screen;
2. Normally I try to keep the phone in the 'device locked' position when I am not using it; however, when the phone rings while in the carrying case, I take it out to answer and it appears that either the phone ringing or the movement of taking the phone out "unlocks" the device; I don't understand how it gets unlocked so easily when there are only 2 buttons on the edge that I could touch that have to do with volume; maybe I am slightly moving the keyboard which I have found will unlock the phone;
3. I read in one FAQ in this forum that the first step when opening the box of a new phone is do a hard reset, maybe 2, 3 or 5 times; the FAQ was dated 2007 and I am wondering if this is still a valid step because the hard reset will require that I reinstall ActiveSync, lose data files on the phone.
Thanks
1. Yeah, I've got the same problem. It's the touchscreens fault. Just lock the device. (hold END KEY button for a little while. The device will then be locked)
2. The phone automaticly unlocks the phone when it gets an incoming call.
I recommand you to try out Pocketshield or S2U2.
Pocketshield info:
http://www.alltouchpro.com/index.php?topic=1019.msg5900#msg59003. Yes.
But it's only for before you've turned on the device the first time.
