HTC Touch Pro - Old Sprint Nav won't uninstall so I can put new Sprint Nav on start list

Jinxess

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Old Sprint Nav won't uninstall so I can put new Sprint Nav on start list

« on: December 17, 2009, 07:12:17 PM »

As the title says, when I try running the new upgraded Sprint Nav so that it will remove the old Sprint Nav, it says it failed and then it says "use New Sprint Nav anyways?" or something like that. This all started when one day Sprint Nav asked me if I wanted to download and install a newer version of Sprint Nav. I downloaded the new version and installed it. It said that it would need to remove the old version in order to install. I said "yes" and it tried to but then failed. So it says "install anyways?" and I select yes.

I can't remove it with the remove programs application and I can't changed its position on the start list. So the old Sprint Nav is still on my phone and taking a start list slot. Is there anyway to fix this? I've tried reinstall the new version over and over. It doesn't help.

Anyone else have this problem or does anyone know how to fix it?


« Last Edit: December 17, 2009, 07:14:37 PM by Jinxess »	Logged

Atomic2Mod

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Re: Old Sprint Nav won't uninstall so I can put new Sprint Nav on start list

« Reply #1 on: December 18, 2009, 07:31:44 AM »

Haven't had that problem, but I'm thinking the new version would overwrite the old files if it didn't uninstall them. If you don't have two links in the Start Menu to the app, you should be okay.


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Jinxess

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Re: Old Sprint Nav won't uninstall so I can put new Sprint Nav on start list

« Reply #2 on: December 20, 2009, 12:08:51 PM »

Quote from: Atomic2Mod on December 18, 2009, 07:31:44 AM

Haven't had that problem, but I'm thinking the new version would overwrite the old files if it didn't uninstall them. If you don't have two links in the Start Menu to the app, you should be okay.

The new files tried to overwrite the old files but it said it was unsuccessful. And the fact that I can't remove the OLD Sprint Nav from my start list is a bit annoying.


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smotrs

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Re: Old Sprint Nav won't uninstall so I can put new Sprint Nav on start list

« Reply #3 on: January 09, 2010, 01:04:23 PM »

Unfortunately, sometimes CABs are created which are uninstallable. This happened to me one time on the same program. I ended up having to manually uninstall the program by deleting the files installed and the registry entries installed.

Files that need to be uninstalled:

Code:

\Program Files\SprintNav\SprintNav.exe
\Program Files\SprintNav\telenavresource.bar
\Program Files\SprintNav\Preferences.bin
\Program Files\SprintNav\TeleNav.cfg
\Windows\TelenavPlugin.dll
\Windows\Start Menu\Sprint Navigation.lnk

Yes, you can just delete the SprintNav directory

Registry entries that need to be uninstalled:

Code:

[HKCU\Software\TeleNav]
AppPath = "\Program Files\SprintNav\SprintNav.exe"
OSVersion = "5.01 - 5.99"

Yes, you can just delete the TeleNav key.

After which, you should be able to install no problem.


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